Join us in the world of

Digital Payments!

IT Operations and Cloud Engineer

Primary Responsibilities:

  • Engineering enterprise data, voice and video networks
  • Establishing and operating network test facilities
  • Maintaining a secure transfer of data to multiple locations via internal and external networks
  • Working with vendors, clients, carriers and technical staff on network implementation, optimization and ongoing management
  • Perform all key Service Management processes including change, incident, problem, monitoring, maintenance and specially handing service requests for 3 core applications.
  • Specifically handle 24/7 L1, L2 and L3 oversight for incident responses and excellent understanding of the end-to-end support process from client to different support escalation levels
  • Manage, configure, respond and resolve security alerts
  • Perform platform, application(s) and monitoring
  • Perform patching of OS, monitoring/restoring backups and regular testing for DR/application recovery
  • Provide support for production and non-production environments to ensure system update and expected service levels
  • Develop and document processes based on operation incidents, technologies and tools used in those processes to resolve
  • Building up infrastructure for internal environments as part of operational acceptance
  • Consider building in automation scripts, processes and tools where possible
  • Implement Operational tools and requirements, e.g. monitoring solutions, high availability services




  • Experience in deploying and managing cloud operations for a company using Azure, AWS, Google Cloud or other major cloud services
  • Experience as a DevOps/DevSecOps team member developing and maintaining SaaS/PaaS implementations
  • Experience in analyzing and mitigating security related issues and threats
  • Design, generate and interpret operational reports related to system health status, capacity management and system performance management
  • Experience in using infrastructure monitoring and privileged access management
  • Degree holder preferably in Information Technology, Computer Science or Computer Engineering
  • Familiarity with ITILv3 or ITIL v4